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Managing your Post Office® Credit Card

  • Manage your Credit Card 24/7

Post Office Credit Cards are provided by Bank of Ireland UK. Post Office Limited is a credit broker and not a lender. 

Managing your Post Office Credit Card account is easier with our Online Servicing and Mobile App. You can manage your card anytime, anywhere from your laptop, tablet or phone.

Here are just some of the things you can do:

Servicing your account comparison table

How do I register for an Online Servicing account?

Click here to register for online servicing. All you need to do is enter some personal details and a few of the details on your Post Office Credit Card. You must enter your name exactly as it appears on your card; if your title is displayed on your card ensure you include this too. You’ll then be asked to create a username, password and set a security question.


How do I get the Mobile App?

It’s a good idea to register for our Online Servicing first. You can register and log on here. Our app is free to download and easy to use, to get up and running all you need to do is:

  • Set up a passcode which will be your login for the app
  • You’ll have to enter a few card and personal details as a security measure
  • Enter the Activation Code we send to your mobile. If you exit the app to view this, you’ll have to re-enter your passcode before entering the Activation Code
  • You’re ready to go and start exploring the app

Get your app now.

Download on Google Play

Download at the App Store

Register or login to your online account

Download the Mobile App

Call Charges

0800: Calls to 0800 numbers are normally free from UK landlines and mobile phones. Calls may be monitored or recorded for training and compliance purposes.

0345: Calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages. Calls may be monitored or recorded for training and compliance purposes.

Lost or stolen cards

If you need to tell us that your card has been lost, stolen or likely to be misused, then you should call us on 0800 169 2646 or +44 800 169 2646 if abroad.

If we need to contact you about potential fraud on your account, we will do this via a secure channel including, but not limited to, SMS or Email.

Small print

Post Office ® credit cards, are provided by Bank of Ireland (UK) plc. 

Post Office Limited is registered in England and Wales.  Registered Number. 2154540.  Registered Office: Finsbury Dials, 20 Finsbury Street, London, EC2Y 9AQ.  Post Office and the Post Office logo are registered trademarks of Post Office Limited.  Our FCA Register Number is 409080.  You can confirm our registration on the FCA's website (

Can we help?

Customer Services:

0345 607 6500 8am-8pm Mon-Fri
9am-5pm Sat
Closed Sun
10am-5pm Bank Holidays

Report your card lost or stolen

0800 169 2646 Open 24 hours a day

Register or login to your online account

Download the Mobile App

Important information