Drawing of a Credit Card

Credit Card Information and Enquiries

Please refer to the contact details below if you have a question about a Post Office credit card application or have a query for our customer service team.

Application queries:

0800 169 2000

8am-8pm Mon-Fri
9am-5pm Sat
Closed Sun, 10am-5pm Bank Holidays

Customer Services:

0345 607 6500

8am-8pm Mon-Fri
9am-5pm Sat
Closed Sun,
10am-5pm Bank Holidays

Report your card lost or stolen

0800 169 2646 Open 24 hours a day

If you have a complaint, we want to know. In the first instance you should contact the Customer Service Centre on 0345 607 6500 or write to us at:

FREEPOST
Post Office Money Customer Care
PO BOX 3191
BS1 9HY Bristol