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Coronavirus information

International Money Transfer

Updates to our services and your most common queries

Service updates


There is no disruption to our ability to offer Online Money Transfer, provided by Western Union.

We understand that you may have a greater need to send money to isolated loved ones. So to make your money transfer that bit easier, all online transfers to international bank accounts is made fee-free and cash pay-out fees has been reduced to just £1.90.


To check rates now and discover how to transfer money online to your loved ones, just follow this link.



Manage your account online from your computer, smartphone or tablet

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Western Union money transfer account

Log into your online money transfer account

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Contact centre times

If your query is urgent please call 0800 026 5756 | Available 24 hours a day, 7 days a week. Alternatively you can email us at

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Frequently asked questions