We’re sorry you have a complaint
Please use the form below to tell us about it and we’ll do our best to put things right.
If you need information, or want to make a complaint about Royal Mail or Parcelforce Worldwide, please visit their websites or contact their helplines on the numbers listed.
Please complete the form below with as much information as you can. This will help us deal with your complaint quickly. When you've finished, select 'Submit'.