Price Guides

Broadband and Phone Pricing

Take a look at our standard Broadband and Phone package prices in the table below or click on the links below for call charges and other services.

For current promotional offers please visit here.

Broadband and Phone package prices

Our products
Monthly Charge
£16.99 a month


Unlimited Broadband


£28 a month

One off charges;
£7 router P&P
18 month contract


Unlimited Fibre Broadband 
£36 a month
One off charge
£7 router P&P:
£53 Fibre connection
18 month contract

Unlimited Fibre Broadband

Unlimited Fibre Broadband Plus

£41 a month
One off charges;
£7 router P&P
£53 fibre connection
18 month contract

Unlimited Fibre Broadband Plus


Call charges

UK Call Charges
Calls to UK landlines (01, 02 and 03) 
12p a minute
Calls to UK Standard Mobiles
14p a minute
Calls to numbers beginning 084, 087, 09 and 118
11p a minute
plus your service provider charge


There is an 18p call connection fee for all calls not included as part of a calls package


Current call rates and features

For further call charges and to view our price guide please select one of the following:

Line and Feature Rentals This document lists all the current Broadband and HomePhone package prices, call features and one-off service charges.
Call Rates and Plans This document lists all current package prices and call charges.
Number Ranges This document lists all the current number ranges and their associated charge cost – use this document in conjunction with the Call Rates and Plans document.
Operator Connected Calls This document lists details of Operator connected and reverse charge calls.


Archived call rates and features

Call Charges

0800: Calls to 0800 numbers are normally free from UK landlines and mobile phones.

0345: Calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages.

*Calls to our Broadband and Phone Customer Care Line 0345 600 3210 are free when made from an active Post Office phone line.

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Contact us

0800 092 0514 8am-8pm, Mon-Sat
9am-6pm, Sun
Closed on bank holidays

Existing customers call for free* on:

0345 600 3210 8am-8pm, Mon-Sat
9am-6pm, Sun