Important news for Post Office Broadband & Phone customers

Post Office has sold its Broadband and Phone business to Shell Energy.

We have made the decision to leave the telecoms market and have sold our Post Office Broadband and Home Phone service to Shell Energy Broadband.


This transition allows the Post Office to focus on its core business of letters and parcels, everyday banking services, bill payments and travel money, whilst ensuring you continue to receive high-quality broadband and phone services from Shell Energy who already provide home energy and broadband services to over a million customers in Britain.


For more information please visit

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Help & Support


Please visit Shell Energy's website for any guidance, help and support you may require with you broadband and home phone service.