What can affect my broadband speed?
Lots of factors can affect your broadband speed. Some you can control, others you can't.
If your broadband seems slower than expected, it could be due to one of these:
Distance to your local telephone exchange
The closer your phone line is to the exchange, the quicker the connection usually is. We have to reduce the speed over longer distances so the broadband signal gets through okay.
Length and quality of home wiring
You'll usually get better broadband speeds if the wiring from the master socket to your router is shorter and of good quality.
'Noise' on your phone line
Older lines strung from telegraph poles or those running underground, beneath motorways or large buildings, can suffer 'noise'. The more of this interference, the worse your connection.
Number of connections in your home
If several devices use your broadband at once they can slow your connection. The only real way to avoid this is choose a higher connection speed to begin with, so the pace doesn't drop too much.
Connecting to a router wirelessly will always be slightly slower than connecting to it with a physical wire.
Like your TV signal and mobile phone coverage, bad weather can affect your home's external wiring and slow broadband connection. You can only really wait for it to pass.
Electrical equipment like mobile phones with Bluetooth, microwaves and cordless phones can interfere with your wireless signal. But usually only if lots are switched on at the same time.
Computer viruses, malware and adware can slow down your computer and connection. So check your computer and equipment regularly checked for signs of it.
Time of day
Unsurprisingly, more people go online during the peak time of 6pm-11pm than any other, so you may find download speeds slower during these hours.