Broadband Connect

Post Office Broadband Connect

We offer phone and broadband services to around 95% of the UK, however there are some parts of the UK we don’t cover yet so cannot provide access to our regular low cost broadband and fibre services.

If you do happen live outside our range, we’ll offer an alternative service from BT Openreach which you can join called Broadband Connect. Broadband Connect is a slower speed service only suitable for basic web browsing and email and not for streaming, movie downloads, gaming or sending/receiving large files.

How much is Broadband Connect?

12 month contract - £30 a month plus £10 upfront for new customers with a working phone line only (excludes cable phone lines) . Terms & conditions apply, see below.

What is included with Broadband Connect?

  • Unlimited downloads
  • Free Wi-Fi router (£10 upfront)
  • Free calls to other Post Office Home Phone numbers at any time.
  • 12 month contract

How fast is Broadband Connect?

Broadband Connect has a maximum speed of 8Mb/Sec however when you do an availability check you’ll be provided a download speed estimate as a range showing you the download speeds your line should be able to reach under the best possible conditions (when you've got a single device connected to your Wi-Fi router with an Ethernet cable).

This speed estimate is based on several factors, including your location, the length of your phone line to the exchange, the speed of similar lines in your area, home wiring, time of day, electrical interference and how many people use your network at once. Your broadband service can also slow down a bit at other times during the evening and at weekends. Because of these factors, your actual speed may be lower than any download speed estimate we provide.

I need a faster broadband service, what can I do?

Unfortunately we cannot yet offer faster services in areas we do not yet have network coverage. We’d recommend contacting another provider to see if they can offer alternative broadband services in your area which may better suit your needs.

Terms and Conditions

BROADBAND CONNECT - NON INTRODUCTORY OFFER:

12 month contract. Currently £30 a month plus £10 upfront for new customers with a working phone line only (excludes cable phone lines). Price includes line rental. Only suitable for web browsing and email and not for streaming, movie downloads, gaming or sending/receiving large files. Where a new phone line is required, an installation charge will apply. You will be provided with details of these charges before you place your order.

Existing customers

Broadband and HomePhone Support

8am to 8pm, Monday to Saturday

9am to 6pm, Sunday

0345 600 3210

0345 600 3210

Help

Free UK support team

8am to 8pm, Monday to Saturday

9am to 6pm, Sunday

0800 092 0514

0800 092 0514