Redirection options

Redirect your mail to a new address or redirect and collect from a Post Office

 


How to apply for Mail Redirection
Mail Redirection is a service from Royal Mail. Here’s how to apply:

Apply at the Post Office®
You can pick up a form and apply at your local Post Office®.You can pay by cash, or by cheque made payable to “Post Office Ltd”. If you pay by cheque, you’ll need a cheque guarantee card.

Bring along two original forms of ID (not copies) for each different surname on your application form.

List 1: you need one type of ID from this list:

  • cheque book - if you pay by cheque
  • pension or benefit book (but only if you apply at the Post Office® branch named on the book)
  • cheque guarantee, debit or credit card
  • bank or building society book
  • store charge card, but not loyalty card
  • passport
  • National Savings book

List 2: you’ll also need one type from this list:

  • two different utility bills (not mobile phone bills)
  • driving licence – if you have a photocard licence, you must present it along with the paper counterpart (form D740)
  • council tax payment book
  • recent bank or building society statement (within the last 6 months)
  • council rent book
  • credit card statement

Request an application form by phone
You can request two kinds of application forms by phone. To get a copy of our application forms Forwarding Business Mail or Forwarding Mail to a Private Address, call 08457 740 740* or visit your local Post Office®.

Download the relevant application form, print it off and take it in to your local Post Office® with two forms of ID (as detailed above).


 
Application FormLast Updated
Redirection Application Business (Opens in a new window)
A Redirection application form for Business Customers.
Version April '09, File Size 770 kb		22/04/10
Redirection Application Social (Opens in a new window)
A Redirection Application form for Social Customers.
Version April '09 , File Size 650 kb 		22/04/10
Redirection Application Social (Welsh) (Opens in a new window)
A Welsh version application form for Social Redirection
Version April '09, File Size 746 kb 		22/04/10
Diversion Application (Opens in a new window)
Diversion Service Application Form
Version April '09, File Size 58 kb 		05/04/09

*Calls may be recorded, monitored and used for training and compliance purposes.


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Organise Mail Redirection at your local Post Office®

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You can request two kinds of application forms by phone. To get a copy of 'Forwarding Business Mail' or 'Forwarding Mail to a Private Address' call
0845 774 0740