International Tracked

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Sold an item online and need to make sure your parcel gets full tracking to its destination overseas? International Tracked has everything you need

Key benefits

  • Priority handling in the UK and abroad
  • Compensation cover: up to £50 inclusiveIncluded in the price you are already paying. plus the option to increase your cover to up £250.
  • Full end to end tracking
  • Online confirmation of delivery

You can also get:

  • Secure and free returns: undelivered items are returned and tracked to your local Royal Mail delivery office, provided that there is a UK return address on the item

Size and Weight Limits

Item type Maximum size Maximum weight
Parcel One surface at least 90mm x 140mm
Height + Width + Depth no greater than 900mm
No single side must be longer than 600mm.
Roll Min dimension; length plus 2 x diameter should be at least 170mm
No single side can be shorter than 100mm
Max dimension; Length plus twice the diameter = 1040mm with the greatest dimension not over 900mm
Printed Papers (when using this service please write PRINTED PAPERS in the top right hand corner on the front of the item) One surface at least 90mm x 140mm
Height + Width + Depth no greater than 900mm
No single side must be longer than 600mm
(Exceptions - no items over 2kg (including books and pamphlets) can be sent to Canada and Cambodia .Only books up to 5kg may be sent to the Republic of Ireland )

Where is International Tracked available?

International Tracked can be sent to the countries and territories shown below:

Andorra Australia Austria Belgium
Brazil Canada Croatia Denmark
Estonia France Finland Germany
Hong Kong Hungary Iceland India (Chennai, Delhi & Mumbai only)
Irish Republic Latvia Liechtenstein Lithuania
Luxembourg Malaysia Malta Netherlands
New Zealand Poland Portugal Singapore
Spain Sweden Switzerland USA
Azores (Portugal) Balearic Islands (Spain) Canary Islands (Spain) Corsica (France)
Faroe Islands (Denmark) Madeira (Portugal) Monaco (France)  

Please note that for India - only the cities featured can facilitate International Tracked.

Customs details

Visit your local Post Office for customs information and customs forms

  • EU - No Customs declaration needed. However, there are a few exceptions
  • Rest of the world - Sign and date a declaration and include your name and address.
  • Items worth up to £270 must carry customs declaration CN22 and Items worth over £270 must carry customs declaration CN23 and the SP126 plastic envelope.

Prohibited and Restricted Goods

There are some goods that are restricted and/or prohibited that you cannot send. Also some countries overseas have their own rules on what they will and will not allow to be sent by post. Click here to learn more

Sending a Letter and would like to use International Tracked?

View our International Tracked Letters page

  Weight Price for EU (Europe)* Price Non EU (Europe) Price for World Zone 1 Prices for World Zone 2
Small Parcels Up to 100g £9.84 £8.20 £8.80 £9.00
Up to 250g £10.44 £8.70 £9.75 £10.05
Up to 500g £12.18 £10.15 £12.45 £12.90
Up to 750g £13.92 £11.60 £15.15 £15.75
Up to 1kg £15.66 £13.05 £17.85 £18.60
Up to 1.25kg £17.40 £14.50 £20.55 £21.45
Up to 1.5kg £19.14 £15.95 £23.25 £24.30
Up to 1.75kg £20.88 £17.40 £25.95 £27.15
Up to 2kg £22.62 £18.85 £28.65 £30.00

Prices include VAT at 20% to EU destinations. For non EU and rest of world destinations prices are zero rated for VAT

Printed Papers Only
For each additional 250g or part thereof up to 5kg add £1.74 EU (Europe) and £1.45 for non EU (Europe). Add £2.70 for world zone 1 and £2.85 for world zone 2

International Tracked is not a guaranteed service. If that’s what you’re looking for find out more about guaranteed international services

International Tracked

Send your items from your local Post Office

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Can we help?

For general product enquiries call Royal Mail:

0345Calls to 0345 will cost no more than calling a standard geographic number starting with 01 or 02 from your fixed line or mobile and may be included in your call package dependent on your service provider 774 0740

8am-6pm, Mon-Fri

8am-1pm, Sat

Closed Sun and bank holidays

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