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International Confirmed delivery services

When you're looking for fast, reliable services and confirmation of delivery for extra peace of mind, choose from our range of tracking or signature services.

Why use tracking and signature services?

Speed

All our tracking and signature services aim to deliver to Europe within 3-5 working days, and worldwide within 5-7 working days.

Security

All our tracking and signature services are carried in a separate network while they're in the UK, and we provide proof of posting and compensation of up to £50 as standard. We also offer the option of extra compensation up to £250 to protect valuable items in the unlikely event of loss or damage.

Tracking

The availability of tracking and signature services depends on where your item is going. See below to check the countries available for each service.

Signature on delivery

A signature is taken on delivery for items sent using International Tracked & Signed and International Signed. However we do not provide a copy of the signature to you as part of the service.

International Tracked & Signed

Get complete peace of mind with this fully tracked end-to-end service with online conformation of delivery. Your item will be delivered only upon receipt of a signature.

Why use International Tracked and Signed?

  • A comprehensive service with full end-to-end tracking and signature on delivery
  • Priority handling in the UK and abroad
  • Online delivery confirmation
  • Compensation of up to £50 as standard with the option to increase to £250 to protect valuable items against loss or damage
  • If your mail is undelivered, returns are free (just remember to include a UK return address on the outside of the post)

How much will International Tracked and Signed cost?

Category Max weight Price for Europe Price for World zone 1 Price for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick
10g £6.00 £6.00 £6.00
20g £6.00 £6.33 £6.33
100g £6.52 £7.25 £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick
100g £8.10 £8.70 £8.90
250g £8.60 £9.65 £9.95
500g £10.05 £12.35 £12.80
750g £11.00 £14.45 £15.30

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £8.20 £8.80 £9.00
250g £8.70 £9.75 £10.05
500g £10.15 £12.45 £12.90
750g £11.10 £14.55 £15.40
1kg £12.51 £17.20 £18.15
1.25kg £13.86 £18.90 £20.05
1.5kg £15.21 £20.60 £21.95
1.75kg £15.81 £21.55 £23.10
2kg £16.96 £23.25 £25.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.15 £1.70 £1.90

International Tracked and Signed countries

Countries
Andorra Argentina Austria Belarus
Belgium Bulgaria Canada Cayman Islands
Cambodia Croatia Cyprus Czech Republic
Denmark (inc Faroe Islands) Ecuador Finland France (inc Corsica, Monaco)
Germany Gibraltar Greece Hong Kong
Hungary Iceland Indonesia Irish Republic
Italy Japan Latvia Liechtenstein
Lithuania Luxembourg Malta Malaysia
Moldova Netherlands New Zealand

Poland

Portugal (inc Azores, Madeira) Romania San Marino Serbia
Singapore Slovakia Slovenia South Korea
Spain (inc Balearic & Canary Islands) Sweden Switzerland Thailand
Turkey Trinidad & Tobago United Arab Emirates USA
Vatican City State      

 

How much will International Tracked and Signed cost?

Category Max weight Price for Europe

Letter

24cm long
16.5cm wide
0.5cm thick
10g £6.00
20g £6.00
100g £6.52

Large letter

35.3cm long
25cm wide
2.5cm thick
100g £8.10
250g £8.60
500g £10.05
750g £11.00

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £8.20
250g £8.70
500g £10.15
750g £11.10
1kg £12.51
1.25kg £13.86
1.5kg £15.21
1.75kg £15.81
2kg £16.96
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.15

 

Category Max weight Price for World zone 1

Letter

24cm long
16.5cm wide
0.5cm thick
10g £6.00
20g £6.33
100g £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick
100g £8.70
250g £9.65
500g £12.35
750g £14.45

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £8.80
250g £9.75
500g £12.45
750g £14.55
1kg £17.20
1.25kg £18.90
1.5kg £20.60
1.75kg £21.55
2kg £23.25
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.70

 

Category Max weight Price for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick
10g £6.00
20g £6.33
100g £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick
100g £8.90
250g £9.95
500g £12.80
750g £15.30

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £9.00
250g £10.05
500g £12.90
750g £15.40
1kg £18.15
1.25kg £20.05
1.5kg £21.95
1.75kg £23.10
2kg £25.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.90

International Tracked and Signed countries

Countries
Andorra Argentina
Belgium Bulgaria
Cambodia Croatia
Denmark (inc Faroe Islands) Ecuador
Germany Gibraltar
Hungary Iceland
Italy Japan
Lithuania Luxembourg
Moldova Netherlands
Portugal (inc Azores, Madeira) Romania
Singapore Slovakia
Spain (inc Balearic & Canary Islands) Sweden
Turkey Trinidad & Tobago
Vatican City State  

 

Countries
Austria Belarus
Canada Cayman Islands
Cyprus Czech Republic
Finland France (inc Corsica, Monaco)
Greece Hong Kong
Indonesia Irish Republic
Latvia Liechtenstein
Malta Malaysia
New Zealand

Poland

San Marino Serbia
Slovenia South Korea
Switzerland Thailand
United Arab Emirates USA

Why use International Tracked?

When you want to be sure that your item's been delivered, without needing someone to stay in and sign for it, International Tracked is ideal

  • Priority handling in the UK and abroad
  • Compensation of up to £50 included as standard – and you can increase your cover to up £250
  • Track your item as soon as it’s been posted
  • Online delivery confirmation
  • If your mail is undelivered, returns are free (just remember to include a UK return address on the outside of the post)

How much will International Tracked cost?

Category Max weight Price for EU Price for non-EU Europe Price for World zone 1 Price for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick

10g £7.20 £6.00 £6.00 £6.00
20g £7.20 £6.00 £6.33 £6.33
100g £7.83 £6.52 £7.25

£7.25

 

Large letter

35.3cm long
25cm wide
2.5cm thick
100g £9.72 £8.10 £8.70 £8.90
250g £10.32 £8.60 £9.65 £9.95
500g £12.06 £10.05 £12.35 £12.80
750g £13.20 £11.00 £14.45 £15.30

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £9.84 £8.20 £8.80 £9.00
250g £10.44 £8.70 £9.75 £10.05
500g £12.18 £10.15 £12.45 £12.90
750g £13.32 £11.10 £14.55 £15.40
1kg £15.02 £12.51 £17.20

£18.15

 

1.25kg £16.64 £13.86 £18.90 £20.05
1.5kg £18.26 £15.21 £20.60 £21.95
1.75kg £18.98 £15.81 £21.55 £23.10
2kg £20.36 £16.96 £23.35 £25.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.38 £1.15 £1.70 £1.90

 

International Tracked countries

Countries
Andorra Australia Austria Belgium
Brazil Canada Croatia Denmark
Estonia France Finland Germany
Hong Kong Hungary Iceland India (Chennai, Delhi & Mumbai only)
Irish Republic Israel Italy Latvia
Liechtenstein Lithuania Luxembourg Malaysia
Malta Netherlands New Zealand Poland
Portugal San Marino Singapore Slovakia
Slovenia South Korea Spain Sweden
Switzerland Turkey USA Vatican City State

How much will International Tracked cost?

Category Max weight Price for EU

Letter

24cm long
16.5cm wide
0.5cm thick

10g £7.20
20g £7.20
100g £7.83

Large letter

35.3cm
25cm
2.5cm

100g £9.72
250g £10.32
500g £12.06
750g £13.20

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £9.84
250g £10.44
500g £12.18
750g £13.32
1kg £15.02
1.25kg £16.64
1.5kg £18.26
1.75kg £18.98
2kg £20.36
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.38

 

Category Max weight Price for non-EU Europe

Letter

24cm long
16.5cm wide
0.5cm thick

10g £6.00
20g £6.00
100g £6.52

Large letter

35.3cm long
25cm wide
2.5cm thick
100g £8.10
250g £8.60
500g £10.05
750g £11.00

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £8.20
250g £8.70
500g £10.15
750g £11.10
1kg £12.51
1.25kg £13.86
1.5kg £15.21
1.75kg £15.81
2kg £16.96
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.15

 

Category Max weight Price for World zone 1

Letter

24cm long
16.5cm wide
0.5cm thick

10g £6.00
20g £6.33
100g £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick
100g £8.70
250g £9.65
500g £12.35
750g £14.45

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £8.80
250g £9.75
500g £12.45
750g £14.55
1kg £17.20
1.25kg £18.90
1.5kg £20.60
1.75kg £21.55
2kg £23.35
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.70

 

Category Max weight Price for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick

 

10g £6.00
20g £6.33
100g

£7.25

 

Large letter

35.3cm long
25cm wide
2.5cm thick

100g £8.90
250g £9.95
500g £12.80
750g £15.30

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £9.00
250g £10.05
500g £12.90
750g £15.40
1kg

£18.15

 

1.25kg £20.05
1.5kg £21.95
1.75kg £23.10
2kg £25.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.90

International Tracked countries

Countries
Andorra Australia
Brazil Canada
Estonia France
Hong Kong Hungary
Irish Republic Israel
Liechtenstein Lithuania
Malta Netherlands
Portugal San Marino
Slovenia South Korea
Switzerland Turkey

 

Countries
Austria Belgium
Croatia Denmark
Finland Germany
Iceland India (Chennai, Delhi & Mumbai only)
Italy Latvia
Luxembourg Malaysia
New Zealand Poland
Singapore Slovakia
Spain Sweden
USA Vatican City State

International Signed

Use the International Signed service and your item will be tracked until it leaves the UK. You also get the added reassurance that your item will only be delivered upon receipt of a signature.

Why use International Signed?

  • Your post will only be delivered with a signature
  • Compensation of up to £50 included as standard – and you can increase your cover to up £250
  • Track your item until it leaves the UK
  • Priority handling in the UK
  • If your mail is undelivered, returns are free (just remember to include a UK return address on the outside of the post)

How much will International Signed cost?

Category Max weight Price for Europe Price for World zone 1 Prices for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick
10g £6.00 £6.00 £6.00
20g £6.00 £6.33 £6.33
100g £6.52 £7.25 £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick
100g £8.10 £8.70 £8.90
250g £8.60 £9.65 £9.95
500g £10.05 £12.35 £12.80
750g £11.00 £14.45 £15.30

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £8.20 £8.80 £9.00
250g £8.70 £9.75 £10.05
500g £10.15 £12.45 £12.90
750g £11.10 £14.55 £15.40
1kg £12.51 £17.20 £18.15
1.25kg £13.86 £18.90 £20.05
1.5kg £15.21 £20.60 £21.95
1.75kg £15.81 £21.55 £23.10
2kg £16.96 £23.25 £25.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.15 £1.70 £1.90

International Signed countries

International Signed countries are those that are not covered in the International Tracked & Signed table.

How much will International Signed cost?

Category Max weight Price for Europe

Letter

24cm long
16.5cm wide
0.5cm thick

10g £6.00
20g £6.00
100g £6.52

Large letter

35.3cm long
25cm wide
2.5cm thick

100g £8.10
250g £8.60
500g £10.05
750g £11.00

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £8.20
250g £8.70
500g £10.15
750g £11.10
1kg £12.51
1.25kg £13.86
1.5kg £15.21
1.75kg £15.81
2kg £16.96
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.15

 

Category Max weight Price for World zone 1

Letter

24cm long
16.5cm wide
0.5cm thick

10g £6.00
20g £6.33
100g £7.25

Large letter

35.3cm
25cm
2.5cm

100g £8.70
250g £9.65
500g £12.35
750g £14.45

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £8.80
250g £9.75
500g £12.45
750g £14.55
1kg £17.20
1.25kg £18.90
1.5kg £20.60
1.75kg £21.55
2kg £23.25
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.70

 

Category Max weight Prices for World zone 2

Letter

24cm long
16.5cm wide
0.5cm thick

10g £6.00
20g £6.33
100g £7.25

Large letter

35.3cm long
25cm wide
2.5cm thick

100g £8.90
250g £9.95
500g £12.80
750g £15.30

Small Parcels

Height + Width + Depth no greater than 90cm with no single side longer than 60cm

 

Printed papers

Only books up to 5kg can be sent to the Republic of Ireland

Maximum weight for Printed Papers is 2kg to Canada and Cambodia

100g £9.00
250g £10.05
500g £12.90
750g £15.40
1kg £18.15
1.25kg £20.05
1.5kg £21.95
1.75kg £23.10
2kg £25.00
Printed papers:
Every additional 250g or part
thereof up to 5kg add
£1.90

International Signed countries

International Signed countries are those that are not covered in the International Tracked & Signed table.

World Zones

Not sure which world zone you’re sending your international to? This should help.

 

UK

This covers England, Scotland, Wales and Northern Ireland.

 

Europe

This covers the following countries

Albania Denmark (EU) Kyrgyzstan Russia
Andorra Estonia (EU) Latvia (EU) San Marino
Armenia Faroe Islands Liechtenstein Serbia
Austria (EU) Finland (EU) Lithuania (EU) Slovakia (EU)
Azerbaijan France (EU) Luxembourg (EU) Slovenia (EU)
Azores (EU) Georgia Macedonia Spain (EU)
Balearic Islands (EU) Germany (EU) Madeira (EU) Sweden (EU)
Belarus Gibraltar Malta (EU) Switzerland
Belgium (EU) Greece (EU) Moldova Tajikistan
Bosnia-Herzegovina Greenland Monaco (EU) Turkey
Bulgaria (EU) Hungary (EU) Montenegro

Turkmenistan

Canary Islands Iceland Netherlands (EU) Ukraine
Corsica (EU) Irish Republic (EU) Norway Uzbekistan
Croatia (EU) Italy (EU) Poland (EU) Vatican City State
Cyprus (EU) Kazakhstan Portugal (EU)  
Czech Republic (EU) Kosovo Romania (EU)  

 

World Zone 1

This covers all countries that aren’t a part of Europe or World Zone 2.

World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia (other than Singapore and Laos).

World Zone 2

Australia Belua British Indian Ocean Territory Christmas Island (Indian Ocean)
Christmas Island (Pacific Ocean) Cocos Islands Cook Island Coral Sea Island
Fiji French Polynesia French South Antarctic Territory Keeling
Kiribati Macao Naurun Island New Caledonia
New Zealand New Zealand Antarctic Territory Niue Island Norfolk Island
Norwegian Antarctic Territory Papua New Guinea People's Democractic Republic of Laos Pitcairn Island
Republic of Singapore Solomon Islands Tahiti Tokelau Islands
Tonga Tuvalu US Samoa Western Samoa

World Zones

Not sure which world zone you’re sending your international to? This should help.

UK

This covers England, Scotland, Wales and Northern Ireland.

Europe

This covers the following countries

Albania Denmark (EU)
Andorra Estonia (EU)
Armenia Faroe Islands
Austria (EU) Finland (EU)
Azerbaijan France (EU)
Azores (EU) Georgia
Balearic Islands (EU) Germany (EU)
Belarus Gibraltar (EU)
Belgium (EU) Greece (EU)
Bosnia-Herzegovina Greenland
Bulgaria (EU) Hungary (EU)
Canary Islands Iceland
Corsica (EU) Irish Republic (EU)
Croatia (EU) Italy (EU)
Cyprus (EU) Kazakhstan
Czech Republic (EU) Kosovo

 

Kyrgyzstan Russia
Latvia (EU) San Marino
Liechtenstein Serbia
Lithuania (EU) Slovakia (EU)
Luxembourg (EU) Slovenia (EU)
Macedonia Spain (EU)
Madeira (EU) Sweden (EU)
Malta (EU) Switzerland
Moldova Tajikistan
Monaco (EU) Turkey
Montenegro

Turkmenistan

Netherlands (EU) Ukraine
Norway Uzbekistan
Poland (EU) Vatican City State
Portugal (EU)  
Romania (EU)  

 

World Zone 1

This covers all countries that aren’t a part of Europe or World Zone 2.

World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, the Far East and South East Asia (other than Singapore and Laos).

World Zone 2

Australia Belua
Christmas Island (Pacific Ocean) Cocos Islands
Fiji French Polynesia
Kiribati Macao
New Zealand New Zealand Antarctic Territory
Norwegian Antarctic Territory Papua New Guinea
Republic of Singapore Solomon Islands
Tonga Tuvalu

 

British Indian Ocean Territory Christmas Island (Indian Ocean)
Cook Island Coral Sea Island
French South Antarctic Territory Keeling
Naurun Island New Caledonia
Niue Island Norfolk Island
People's Democractic Republic of Laos Pitcairn Island
Tahiti Tokelau Islands
US Samoa Western Samoa

Guide to customs

If you’re sending a package outside the EU, you’ll need a customs label. You’ll be able to get all the customs forms you need at the Post Office.

  • Is your package worth up to £270? Make sure you include a completed and signed CN22 label. Put it on the front of the item, as near as possible to the top left hand corner – just don’t cover up the address.
  • Is your package worth over £270? Remember to include the top part of the CN22 and a CN23 form in a plastic wallet (SP126).
  • Under customs law, the sender is legally responsible for the information on the declaration; therefore it is in your own interest to ensure that the declaration is completed accurately and in full.  If you have any questions, please ask in your Post Office branch – our staff will be happy to help.

As well as your customs label, you’ll need to sign to confirm that the item doesn’t contain anything restricted by postal regulations.

Prohibited and restricted goods

There are some goods that can’t be sent in the post, and there are others which can be sent but with clear restrictions.

Some countries overseas have their own rules on what they will and will not allow to be sent by post.

Some countries have their own rules on what they will and will not allow to be sent by post. It's important to check the item you are sending is allowed in the destination country otherwise we will not pay compensation in the event of loss or damage.

Some countries and international organisations impose restrictions on what you can send to certain individuals, organisations or countries.

 

Ready to send something abroad? Pop down to your local branch.