Keepsafe™ mail holding service
Going away? Get your letters and parcels taken care of with Keepsafe™ from Royal Mail
With Keepsafe™ from Royal Mail, your mail is looked after and then delivered to you when you get home
Going on a trip and want your post kept safe? Don’t let a pile of letters on your doormat show you’re away.
- easy to set up – takes just five days
- prices start from £11.25 – one fee per household
- choose the date for your post to be delivered

Cancel Keepsafe™ at any time with one day’s notice by calling Royal Mail customer services on 08457 740740 – your post will be sent to you the next working day
- Recorded Signed For™ and Special Deliery post will be kept safe for only 18 days after which they will be returned to the sender
- notification cards will be delivered for any Recorded Signed For™ or Special Delivery™ items Royal Mail tries to deliver
Keepsafe™ mail holding service helps reduce the risk of identity fraud
Do you run a business, school or similar? Find out about Keepsafe™ Business (opens in a new window)
Get in touch

Organised Keepsafe™ at your local Post Office®

Request Keepsafe™ by phone – 0845 7777 888
Your call will be charged at a lo-call rate