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A front office for government
Modernising. Here to stay. Everywhere.
Make the Post Office your front office
Post Office is ideally positioned as a gateway for the public to access local and national government services.
We already provide a wide range of services on behalf of councils and government departments, from applications to payments, helping them to improve access to services and reduce costs.
The Government has recognised the important role that Post Office branches play in our social and economic life, and has committed significant support for modernisation of the network. This means refurbished branches offering improved customer service including longer opening hours.
With 11,500 branches – more than the UK’s banks and building societies combined – we’re at the heart of every community, offering an unrivalled channel between public organisations and citizens.
- The network of 11,500 branches will remain at around its current size – there will be no closure programme
- 93% of adults live within 1 mile of a branch (99% within 3 miles)
- 92% of adults visited our branches within the last 12 months (78% last month)
- 20 million adults – half of the adult population – visited a branch last week
- All socio economic groups use us – 42% of those who visit weekly are ABC1
- Half of all small businesses use us every week