BBC Children in Need

BBC Children in Need is a charity very close to our heart.

BBC Children in Need is a cause that’s close to our hearts. As you read this thousands of Post Office people around the country are being heroes by raising lots for scores of disadvantaged children and young people in the UK, with some – particularly our five local heroes -- going to extraordinary lengths to raise funds. But enough about us – let’s talk about you!

Last year, you helped us raised a whopping £1.2m for BBC Children in Need – and we’re hoping you’ll help us beat that record this year! For that to happen, we need your help. 

Anyone who supports a great cause is a hero in our eyes, which is why we’re calling on you to channel your inner hero and get involved with BBC Children in Need.

So what are you waiting for? Head to your local Post Office branch and get involved!

Meet the Fantastic Fundraising Five – our resident superheroes. While they’re not invicible, each has taken on the responsibility of maintaining our position as BBC Children In Need’s biggest fundraiser, using their unique gifts to secure valuable donations – from cycling to nail-art. We couldn’t be more proud, which is why we decided to immortalise five on them into a framed comic book cover befitting of a hero!

So who are these generous superhuman beings? We find out…

Post Office Heroes

Boscombe East

When it came to raising money for BBC Children in Need, our team over at Boscombe East branch took inspiration from one of the biggest shows on telly – Strictly Come Dancing. "As a branch, we are keen to do anything to help the community or indeed charity,” says Adam Phillips, Postmaster at Boscombe East Post Office.

“We have a fantastic team here at Boscombe East and are always up for a laugh and to do something a little different. That's why we thought of 'Strictly Come Posting'.” With their fancy hairdos and glitzy gowns, the team served customers for an entire day looking their ballroom best.

“I got to dust off my best suit and polish off my dancing shoes, and the rest of the team really enjoyed themselves and the community involved.”

Boscombe East Post Office team: Adam Phillips, Abbie Watts, Gwen Batrick, Joy Wright, Sheila Holgate and Peter ‘Anton du Beke’ Knight


Pals Jamie Haugh, 41, and Iain Patton, 50, cycled a mammoth 820 miles to raise money for BBC Children in Need. The pair kicked off their journey from Thurso, Scotland, and wrapped things up in Weymouth on the south coast of England, taking shelter at 15 different Post Office branches along the way.

Jamie was joined by his fellow Post Office colleagues on different legs of his journey, all of whom were inspired by his efforts to help change the lives of disadvantage children and young people across the UK. Overall, it took an entire week to complete the journey.

Jamie, who works as a Relationship Manager for Post Office, said: “The saddle felt a bit like kryptonite for the week after the cycle but it was all worth it. While it was really tough, I am so proud of what we’ve done.” So he should be!


The Post Office team at Shantallow branch – otherwise known as the ‘Shanty Girls’ – were commended for their fund-raising efforts. Armed with buckets, the team asked the public to dig deep into their pockets for BBC Children in Need - and received overwhelming support.

Branch Manager, Fionnuala Dobbins, said: "We are honoured to be recognised in such a special and unique way. Our office has become well known for striving to fundraise for charities and Children In Need is a charity very close to our hearts.

“We are hoping to outdo the brilliant effort made last year not only in the amount raised but also in the weird and wacky way of doing it – so watch this space.”

Shantallow Post Office team: Fionnuala Dobbins, Jackie Morrin, Julia McIntyre, Rachel McCallion.


The team over at Felixstowe branch brought a bit of glamour to their fundraising efforts by creating their very own pop-up ‘Pudsey Nail Bar’.

Our very own Genevieve Tuddenham spent hours carefully painting both customers’ and colleagues’ nails, adding glittering Pudsey paw prints to show their support for this amazing cause. And if that wasn’t enough, on the BBC Children in Need appeal day, the team came to work wearing onesies and Pudsey nail polish – now that’s dedication!

“We have had lots of support from colleagues at Post Office when it comes to fundraising,” said Branch Manager Angela Baldwin. “But we never expected to make the front page of a comic book – it’s a wonderful surprise and I think my team make great superheroes!”

Felixstowe Post Office team: Angela Baldwin, Genevieve Tuddenham, Pauline Horvath, Maggie Battle and Kathryn Sherman


Yorkshireman Rod Ismay, Head of the Post Office Support Centre in Chesterfield, completed a gruelling 85 mile group cycle from Pudsey, West Yorkshire, to Hull. The route was to the shape of some Pudsey Bear ears.

Speaking about the cause, he said: “BBC Children In Need is a charity that we have loved supporting. It’s something that was always there on TV when I was a child and it was brilliant that we could actively raise funds for it in our workplace.

“I was keen to find a way to celebrate with branches and keen to promote cycling for personal health and wellbeing – and suddenly saw the chance to combine these for the great cause of BBC Children In Need. It was an amazing day.”

Bake sales, raffles and children’s colouring competitions were among the fundraising activities that took place at various Post Office locations along the route, proving that with a bit of teamwork, dedication (and some colourful spots) we can achieve a lot.

This year, we’ve made it even easier for you to donate and Be a Hero for BBC Children in Need by accepting donations through Twitter!

How do l donate?

It’s easy to donate through Twitter. Just follow these five simple steps:

  • Follow us @PostOffice
  • Tweet #MakeMeAHero to @PostOffice from your public account
  • Look out for a direct message from us, which will include a link to our donation page
  • Click on the link and choose how much you’d like to donate
  • Confirm your donation to be a hero for BBC Children In Need

How do l pay my donation?

We’ll add the cost of your donation to your monthly phone bill or deduct it from your Pay As You Go balance. See our terms and conditions for more information.

I’m using a tablet device, can l still tweet to donate?

Yes you can, so long as you have a mobile phone with a UK mobile provider (O2, EE, Vodafone or Three) We’ll ask you to enter your mobile number and text you a unique code which you then enter into your tablet device.

I’m a non-UK resident, can l still tweet to donate?

You can only tweet to donate if you have a Pay monthly or Pay As You Go arrangement with any of the following UK mobile operators - O2, EE, Vodafone or Three.

Can l Gift Aid by donation via tweet to donate?

Unfortunately, it is not possible to Gift Aid via tweet to donate.

I don’t have a payment card at hand, can l still donate?

Yes, in fact you don’t need a payment card. We deduct the cost of your donation from your monthly phone bill or from your Pay As You Go balance. See our terms and conditions for more information.

How much can I donate?

You can tweet to donate £1, £3 or £5.

If you wish to donate more than this, just visit your local Post Office branch or you can donate through the official

BBC Children in Need website. We’re offering several different donation options - £1, £3 or £5. Simply select how much you’d like to give and we’ll do the rest.


For refunds, you can speak to a member of our team on 01494 750500 (calls charged at a standard rate, open between 09:00 to 17:00, Mon-Fri) or by direct messaging us on Twitter @PostOffice

For all other questions, just tweet us @PostOffice

Post Office Tweet-To-Donate Terms of Service

The Tweet-To-Donate service will be operational from 30/10/14 – 20/11/14, allowing users to donate to BBC Children in Need (Registered Charity Number 802052, SC039557). To donate you will have to be a UK resident and aged 16 or over, and do the following:

  • Follow us @PostOffice
  • Tweet #MakeMeAHero to @PostOffice from your public account
  • Look out for a direct message from us, which will include a link to our donation page
  • Click on the link and choose how much you’d like to donate (£1, £3 or £5)
  • Confirm your donation to be a hero for BBC Children In Need

If accessing the Payforit service via WiFi or desktop, you will be asked to enter your mobile number to confirm the payment and a unique. A unique PIN will be sent by text to the mobile number once provided.

Donations will appear the next mobile bill or will be deducted from a prepay balance. PAYG users without enough credit at the time of donation will not be considered successful.

A max of £30 can be donated on any given day. Donations are single-transfer only.

If you are not the bill payer, the bill payer’s permission must be obtained before donating. If permission has not been obtained this is not the responsibility of the Post Office or any of the third parties involved.

The full value of your donation will go to BBC Children in Need.

All donations will be transferred in bulk to BBC Children in Need. This will happen once per month in November and December 2014.

The donation and refund process is handled by IMI Mobile, contactable on 01494 750500 (09:00 to 17:00, Mon-Fri).

Data recorded for this service – your mobile telephone number and donation sum – will be stored only for the purpose of donations and potential refunds. The data will be deleted after 12 months.

If you are on a Contract or PAYG with O2, EE, Vodafone or Three, you will be able to use Tweet-To-Donate. MVNO are not compatible with the service.

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