Budget Card FAQs

Answers to some of your most common questions

Who can get a Post Office Budget Card Plus?

Post Office Budget Card Plus is no longer available to new customers.

How much money can I put on my Budget Card Plus?

You add money to your card in multiples of £5, up to £250 in a day and you can save a total of £1,500 per annum on your card.

How do I pay a bill using my Budget Card Plus?

  • Take your bill into the Post Office
  • We'll swipe your Budget Card Plus and take the money from it
  • We'll ask you to sign a receipt and that's it

How do I find out my card balance?

  • Call the automated balance line 24/7 on 0330 828 0881
  • Check your balance online

We’ll also send you a full statement every year.

What if I lose my Budget Card Plus or it's stolen?

If your card is lost or stolen, let us know and we'll put a stop on it straight away. This means all your money will be safe. The charge for a replacement card is £5.

Keep your Budget Card Plus safe and don't tell anyone else your card number or other information.

Which bills can I pay with my Budget Card Plus?

Just like Savings Stamps used to work, you can pay for lots of bills with your Budget Card Plus including car tax, gas, electricity, council tax and rent, telephone and catalogue payments.

You can also use your Budget Card Plus to pay for Post Office Homephone & Broadband, Travel Insurance and Credit Card as well as One4all Gift Cards.

You can't use your Budget Card Plus for travel money, travellers cheques, Postal Orders or Moneygram® transactions.

Can I take all the money from my card at short notice?

The Budget Card Plus is not designed to be a savings account, so if you urgently need to access the money on your card, you will need to write in to us. The Budget Card Plus account will be closed and a £5 administration fee charged.

We will then send a Post Office payout letter to your registered address. You can use this letter to obtain cash at any Post Office branch, upon production of ID. You can only do this once, and then we close your account.

Does the money saved on my card gain any interest?

Just like Savings Stamps, we don't make interest payments on the money that's on your Budget Card Plus. It is still a great way to save towards larger bills or annual payments such as car tax.

0330: Calls cost no more than calls to geographic numbers (01 or 02). Calls from landlines and mobiles are included in free call packages.