Budget Card Plus FAQs

Post Office saving clubs at counter

Who can get a Post Office® Budget Card Plus?

Anyone over 18 who is resident in England, Wales, Northern Ireland or Scotland. Each person can have one Budget Card Plus.

We don't make any credit checks. Just bring the application form into your local Post Office®, with two forms of ID as listed on the form.

Download the Budget Card Plus application form (PDF 814KB)

How easy is it to use the Budget Card Plus?

It’s very simple

  1. Bring your application form (and ID) into the Post Office® branch
  2. We’ll give you your Budget Card Plus
  3. You can start saving money straightaway

Keep a note of your card number and paying in receipts in case you ever lose your card or it’s stolen.

How much money can I put on my Budget Card Plus?

You can add any amount from £2 to £250 per day, in multiples of £1. You can save a total of £1,500 on your card in any one calendar year.

How do I pay a bill using my Budget Card Plus?

  1. Take your bill into the Post Office®
  2. We'll swipe your Budget Card Plus and take the money from it
  3. We'll ask you to sign a receipt... and that's it

How do I find out my card balance?

  • call the automated balance line 24/7 on 0845Calls to 0845 numbers may be charged at up to 5p per minute from a fixed line and calls from mobiles can be considerably higher. Calls may be monitored or recorded for training and compliance purposes. 0822 480 (calls may be monitored and recorded for training purposes)
  • check your balance online

We’ll also send you a full statement every year.

What if I lose my Budget Card Plus or it's stolen?

If your card is lost or stolen, let us know and we'll put a stop on it straight away. This means all your money will be safe. The charge for a replacement card is £5.

Keep your Budget Card Plus safe and don't tell anyone else your card number or other information.

Which bills can I pay with my Budget Card Plus?

You can pay for lots of bills with your Budget Card Plus including car tax, gas, electricity, council tax and rent, telephone and catalogue payments.

You can also use your Budget Card Plus to pay for Post Office® Homephone & Broadband, Travel Insurance and Credit Card as well as One4all™ Gift Cards.

You can't use your Budget Card Plus  for travel money, travellers cheques, Postal Orders or Moneygram® transactions.

Can I take all the money from my card at short notice?

The Budget Card Plus is not designed to be a savings account, so if you urgently need to access the money on your card, you will need to write in to us. The Budget Card Plus account will be closed.

We will then send a Post Office® payout letter to your registered address. You can use this letter to obtain cash at any Post Office® branch, upon production of ID. You can only do this once, and then we close your account.

Does the money saved on my card gain any interest?

There are no charges to get or to use Budget Card Plus but we don't pay any interest on the money held on the card. It is still a great way to save towards larger bills or annual payments such as car tax.

What forms of identification do I need?

In order for your application to be processed you will need to provide at least two forms of identification, one from each of the lists below:


Proof of identification Proof of address
Full UK/EU valid passport Bank/building society statement (not more than 6 months old)
Full UK driving licence (old style) Residential utility bill (not more than 6 months old)
Full UK/EU driving licence photocard Local Authority correspondence/invoice
EU National Identity Card with photo Full UK driving licence (old style)
DWP/Benefits Agency correspondence Full UK/EU driving licence photocard
Tax Coding Notice/assessment DWP/Benefits Agency correspondence
  Tax Coding Notice/assessment

Important: the same piece of ID cannot be used for proof of identification and proof of address.

In what shops can I use my Budget Card Plus card to buy goods and services?

Between 1st November and 31st January you can use your Budget Card Plus to shop at over 17,000 outlets nationwide and at selected online stores. For a full list of stores click here. When using your Budget Card Plus to shop at www.amazon.co.uk you must use you card to buy an amazon ecode at www.one4allgiftcard.co.uk/amazon.