Broadband Standard

Key benefits

• Get online in no time: with our self-configuring modem and our UK based call centre team are there when you need them
• 5GB monthly downloadsThis is equivalent to downloading 500 digital photos, 1,250 music files or three 2-hour movies. We will give you the fastest speed available.: surf the web, send emails, listen to music and more
• Broadband: we will give you the fastest speed availableWe will give you the fastest broadband speed we can provide. We will tell you the speed you can expect to receive before you order the service. Speed is measured in megabits per second (mbps) and controls how quickly you can send/receive emails or download your favourite TV show or song.

Also included in this package:

• Up to five email addresses for you and your family so you can send and receive emails
• Up to 50MB of webspace so you can build and host your own website
• PC security includes anti-spam and anti-virus

Switching is easy

It’s really easy to switch your broadband to us. Our contracts are only 12 months and all you need is your Migration Authorisation Code (MACYour Migration Authorisation Code or MAC is an identification number specific to your broadband connection. We need this to make the switch to our broadband service. A MAC is valid for 30 days, after this, you’ll need a new one if you haven’t switched over yet.) and a non-cable phone line - we’ll sort out the rest.

Upgrade options

Want unlimited monthly downloadsSubject to Fair Usage Policy.? Take a look at our Broadband Extra Service (fair usage policy applies).

1. Apply
   Check availability and apply online, at your local branch or by calling 0800 092 0514. If you’ve got cable or you don’t have a phone line, you’ll need to install or activate one. This usually costs £60, subject to survey, see our HomePhone Service.
   If you’re switching from another broadband supplier and have a BT phone line, you’ll need to request a MACYour Migration Authorisation Code or MAC is an identification number specific to your broadband connection. We need this to make the switch to our broadband service. A MAC is valid for 30 days, after this, you’ll need a new one if you haven’t switched over yet. from your existing supplier. You can usually keep your existing numberNon cable line or HomePhone line required. Minimum 12 month contract. if you’re moving from a non-BT or cable line.
2. Activate
   Once we’ve processed your application, we’ll get your broadband activated as soon as possible.