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Existing customers

Manage your account online, check your bills and email

Your account

Our prices are changing from the 21st of May 2012. For details of the price changes please refer to the May 21st 2012 Price Notification v1 1.pdf (PDF, 34KB)Opens in a new window document.

Our Fair Use Policy has been amended and will come in to effect from the 1st June 2012. For details of the Fair Use Policy changes please refer to the June 1st FUP 2012 Update Notification v1 5.pdf (PDF, 28KB)Opens in a new window document.

You can manage your account, check your bills and access your Post Office® email address by logging onto mypostoffice.co.uk

If you do not have a username and password, please call our Customer Care Line on 0845 600 3210*.

Need further help? Useful information
Access online help on:
  • services
  • billing / contract
  • internet connection
  • safety and security
  • email / webmail
  • webspace
  • Home Phone

If you are unable to find the answer to your question you can also Contact us directly.
Home Phone call rates
Important information

Terms and Conditions
Codes of Practice
Fair Use Policy
Acceptable Use Policy
Privacy Policy
General Condition 24: sales & marketing of fixed line telecommunication services†

† In order to simplify and clarify how providers conduct sales and marketing activity, Ofcom, the communications regulator has introduced General Condition 24. In addition to sales and marketing information, the general condition also informs customers of their rights to cancel.


*Calls may be recorded, monitored and used for training and compliance purposes.

Savings accounts 

The Post Office® offers a wide range of savings accounts.

See our range of savings

Credit Card

16.9% APR Representative (Variable).
No cash advance when purchasing Post Office® travel money.

More about Credit Cards

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